Complete ADYEN Onboarding for Club Payment Setup

Objective

Complete the ADYEN Onboarding process so the club can be paid and memberships can be sold through JustGo. This SOP guides a team member through the required business, decision-maker, bank, and agreement setup steps.

Key Steps

1. Access the ADEAN Onboarding (Payment Dashboard Tile) 0:00

• Go to the main menu and open the Club section.
• Select the Payment Dashboard tile.
• Confirm you are entering the onboarding workflow needed to enable club payments and membership sales.

2. Set Your business Type

For most AusCycling Clubs This will be an incorporated association, some clubs may be registered as a Company

3. Complete the business details section 0:35

• Enter the club’s business details accurately.
• Add whether the club has a trading as / doing business as name.
• Enter the club’s ACN and ABN or ABN and Incorporation Number depending on how you are registered.
• Note: If you done have an ABN as you are not required to register for one enter 11 Zeros

If Your club cannot be automatically, you will need to click on the “upload a registration document”

You will need to upload Incorporation certificate, Club Constitution and AGM minutes, these will need to identify the two individuals you create in the Decision makers section

4. Add the club’s decision makers

• Complete the decision makers section.
• Add at least Two individuals with authority or ownership interest in the club.
• In most cases, this will include:
• One committee members or directors
• One authorized signatory who can sign on behalf of the company (this may be another committee member
• Enter the required information for each person listed, this will include Licence and Card Number on their Driver Licence, or another valid identity document.

5. Set up bank account details 1:06

• Complete the bank account details section using one of the available methods:
• Online banking login: sign in through the platform if you have access credentials.
• Bank statement upload: upload a full bank statement if you do not have online banking login details.
• Allow the platform to verify the bank details against the club information.

6. Review and sign the service agreement 2:49

• Locate the required service agreement.
• Ensure the correct signatory signs the agreement.
• Confirm all previous sections are complete before signing.
• Submit the signed agreement to finalize the ADYEN onboarding process.

• Do not skip any section: business details, decision makers, bank details, and the service agreement are all required.
  
• If you do not have an ABN please enter 00000000000 (11 zeros)
  
• Upload documents that identify your decision makes are part of your club committee
• Ensure the legal entity information matches official registration records exactly.
• Use the correct authorized signatory for the service agreement; an incorrect signer may delay approval.
• If uploading a bank statement, make sure it is the full version and clearly shows the account details.
• Double-check that the ABN, ACN, and registered address are accurate before submitting.