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Contact Us

Notice

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Your digital membership card may not be ready yet
These are being generated and are expected to be complete by 10 August 2026.                        
Alert
We're currently experiencing an issue with linked family members on some accounts
They may appear missing or incomplete. We've identified the issue and are working on a resolution.

See our help guides

You may find the information you need sooner in our Knowledge Base. 
  1. Log in for the first time after moving from TidyHQ
  2. Create an account
  3. Update your personal details

Have questions or need help?

Our teams are available to help Monday to Friday, 9:00am – 5:00pm AEST.