Member Account
Add your First Aid Certificate
How it works Maintaining a valid First Aid Certificate is an important compliance requirement for relevant roles in sport. Coaches and instructors are required to hold and maintain a valid First Aid Certificate. The minimum accepted certification is ...
Add your Working with Children Check
How it works Maintaining a valid Working with Children Check (WWCC), or equivalent clearance in your state or territory, is an important compliance requirement for child-related roles in sport. Coaches, instructors and officials are required to hold ...
Download your digital membership card
Notice Your digital membership card may not be ready yet These are being generated on a rolling basis and is expected to be complete by 10 August 2026. How it works Downloading your digital membership card is a convenient way to keep your membership ...
Purchase a membership at an additional club
How it works Purchasing memberships with multiple clubs allows you to get more from your membership experience. You can add additional club memberships at any time. The membership end date for additional club memberships will align with the end date ...
Upgrade your membership
How it works Upgrading your membership allows you to increase your membership benefits or eligibly to race. You can upgrade your membership at any time during your membership. You are charged a pro-rata fee to upgrade your membership for the ...
Purchase a membership
Link family members to your account before this step to take advantage of family discounts. Instructions Purchase a membership without a club Add a membership Club and Race memberships must be purchased through a club and can't be purchased using ...
Link a family member to your account
Notice We're currently experiencing an issue with linked family members They may appear missing or incomplete. We've identified the issue and are working on a resolution. Instructions Linked family members can view and manage each other's profiles. ...
Create an account
Instructions Create an account When creating an account for a child, you can either create your own account first and add the child through your family links later, or create an account directly for the child. When creating the child’s account, make ...
Log in for the first time after moving from TidyHQ
This guide is only applicable for members who previously held an AusCycling account on TidyHQ and are yet to activate their JustGo account. Notice Your digital membership card may not be ready yet These are being generated on a rolling basis and is ...
Update your personal details
You cannot update your date of birth in JustGo. Contact AusCycling to have it updated. Instructions Update your basic details Log in to JustGo. Select My Profile from the top menu. Under Profile, select Personal Details. Review the information under ...
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Log in for the first time after moving from TidyHQ
This guide is only applicable for members who previously held an AusCycling account on TidyHQ and are yet to activate their JustGo account. Notice Your digital membership card may not be ready yet These are being generated on a rolling basis and is ...
Update your personal details
You cannot update your date of birth in JustGo. Contact AusCycling to have it updated. Instructions Update your basic details Log in to JustGo. Select My Profile from the top menu. Under Profile, select Personal Details. Review the information under ...
Set Up and Complete a Club Profile in JustGo
Objective Explain how to access the Club Profile section in JustGo, review imported club information, and complete the required profile details so the club can appear correctly in the Club Finder. It also covers optional profile enhancements such as ...
Configure Restrictions, Discounts, and Surcharges for a Membership Product
Objective Set up product-level rules that restrict who can purchase a membership, apply discounts for specific member groups, or add surcharges when needed. This SOP helps ensure pricing and eligibility rules are applied consistently within the club ...
Complete ADYEN Onboarding for Club Payment Setup
Objective Complete the ADYEN Onboarding process so the club can be paid and memberships can be sold through JustGo. This SOP guides a team member through the required business, decision-maker, bank, and agreement setup steps. Key Steps 1. Access the ...